| Welcome to the Announcements and Alerts page. The purpose of this page is to keep you informed of upcoming events and scheduled changes in our service. We will use this page to notify all users of scheduled maintenance, service updates or changes, and to post information about outages or interruptions. Please check this page often to keep abreast of new services you may be interested in and new capabilities you or your company may benefit from. |
Posted by: support@pciwest.net
Date: Thu Aug 4 14:55:28 2005
| Early today, the PCI mail servers experienced a hard drive
failure. Only one of the redundant drives failed, and the
mail system was returned to operating service in a short
period of time. Backup mail queues held incoming mail for
the system during the outage. Old mail that had been on the
server was restored from our automated backup systems and the
restoration operation completed approximately 3:00 PM this
afternoon. |
Posted by: support@pciwest.net
Date: Thu Jan 27 12:51:49 2005
| According to unnamed sources in Eugene today, Qwest services
experienced problems with their switching equipment that has
caused outages for several Internet providers including PCI.
At the time of this writing, no estimate has been given as to
the time of repair, and Qwest is unwilling to provide
additional information.
PCI and the PCI family of providers will continue to update
all of our subscribers when information becomes available. |
Posted by: support@pciwest.net
Date: Fri Oct 8 12:06:17 2004
| PCI Announces Nationwide Access !!
Your Preferred Communications Internet Service provider is now offering
Nationwide Internet Service. The service and support you have known as your
local Internet provider can now go with you if you move or go on vacation.
Your friends and family can get the same services no matter where they are
across the country. With over 9000 points of presence our new Nationwide
Access covers approximately 98% of the US Population.
In our continuing effort to improve and enhance your Internet service, the
PCI Network will be changing our access numbers in your area. In the next
few weeks you will have access to the Nationwide Access Numbers available
from our homepage located at the link below.
http://www.pciwest.com/Support/Technical_Support/Dial-Up_Numbers/dial-up_numbers.html
If you have any questions about access in your area or at your favorite
vacation destination, please contact our support staff at 1-800-787-3806
and one of the technicians will be happy to assist you.
Technical Support Staff
Preferred Communication Inc.
202 North 8th St., Box E
Lakeside, OR 97449
541.759.3126 - 1.800.787.3806
support@presys.com
|
Posted by: support@pciwest.net
Date: Thu Oct 7 14:25:03 2004
| Verizon has scheduled maintenance on network service equipment
that will affect users in the South Coast area. This will
affect DSL, Dialup and dedicated network customers.
Schedule Window -- 1 hour
Scheduled Time -- 01:30 AM
Scheduled Date -- 08 Oct. 2004
Scheduled duration -- 30 minutes
We apologize for any inconvience this may cause our users.
|
Posted by: support@pciwest.net
Date: Tues Sep 21 08:59:47 2004
| Service outages were experienced from approximately 6:20 PM
on Monday the 20th of Sept. until approximately 04:00 AM this
morning affecting customers in the greater Coos Bay area.
After contacting Verizon and working with service personel it
was determined that the cause of the service outage was due
to a bullet hole in one of the phone companies cables near the
intersection of Wilshire and Mclaine-Libby roads just outside
of Charleston.
We are happy to report that services were fully restored
and we expect no more issues from this incident
Operations Management
Preferred Communications |
Posted by: support@pciwest.net
Date: Thu Mar 4 09:45:04 2004
| ALERT LEVEL HIGH
ALERT TYPE VIRUS / TROJAN / WORM
ALERT THREAT CAN DAMAGE COMPUTER FILES
SPREADS ITSELF VIA E-MAIL
SCANS ALL COMPUTER DRIVES A-Z
Recently the Internet has seen another explosion of E-Mail
virus messages being received. Many of these messages are
crafted to appear as though they were sent by your ISP's
support staff.
This current virus is mutating at a rate of approximately
one new variant every 30 hours.
Most if not all of these virus laden messages will contain
a subject title from the following list.
E-mail account disabling warning.
E-mail account security warning.
Email account utilization warning.
Important notify about your e-mail account.
Notify about using the e-mail account.
Notify about your e-mail account utilization.
Warning about your e-mail account.
It is the policy of the PCI Family of providers to NEVER
send file attachments to users.
If you have opened one of these messages or suspect your
computer may have become infected, please contact your
trusted computer support person or our support staff.
PCI support staff may be reached at 1-(800) 787-3806 and
responds to calls between the hours of 8AM and 9PM
Pacific time. |
Posted by: support@pciwest.net
Date: Mon Aug 11 14:12:28 2003
| There will be a service interuption on Tuesday, Aug 11
for all Reedsport services. This service interuption
is due to the need for Verizon to change their network
structure and upgrade card services in the Reedsport central
office. The expected outage period will be 10 to 20 minutes
between the hours of 1:30 PM and 2:30 PM on this date
Service Outage Reedsport Oregon
DATE August 12, 2003
1:30 PM to 2:30 PM
Duration expected 10 to 20 minutes
|
Posted by: support@pciwest.net
Date: Fri Jun 6 15:17:18 2003
| After many long months of waiting, Qwest announced today
the 6th of June 2003, the availability of DSL service in
Florence.
Support staff at our Lakeside office will be available and
happy to assist you in testing your phone number for DSL
qualification. Please feel free to contact us at our toll
free number (800) 787-3806 and ask our support staff to
run qualification tests on your phone line.
|
Posted by: support@pciwest.net
Date: Wed Mar 6 11:02:56 2002
| At approximately 11:43 today, Qwest services in Newport
had a system failure. The local MUX in the CO appears
to have had a failure. Qwest has issued a ticket number
and dispatched personel to correct the failure. |
Posted by: support@pciwest.net
Date: Fri Feb 15 15:06:24 2002
| Verizon has acknowledged a fiber cut has isolated the
Reedsport area from normal phone services. During a phone
conversation with repair services they report no estimated
time to repair. Additional information will be posted as
soon as it is available. |
Posted by: support@pciwest.net
Date: Fri Feb 15 13:53:18 2002
| Approximately 1:15 today a large failure of phone services
was experienced with Verizon in Reedsport. Currently
Verizon is working on the problem and will repair systems
as soon as possible. Currently all data services and most
Voice services have been interrupted. It is suspected that
a fiber connection has been damaged during repair operations
following last weeks high winds. We will post any additional
information we are able to gather.
|
Posted by: support@pciwest.net
Date: Thu Feb 7 16:51:37 2002
| This afternoon, High Winds have interrupted services
in cities of Coos Bay, North Bend, Bandon, Reedsport
Coquille and Myrtle point as well as some other outlying
communities. The network was interrupted for approximately
two and a half minutes while Generator services were
brought to stable load conditions.
Services for interrupted communities will be restored as
fast as it is possible to get to the remote sites. |
Posted by: support@pciwest.net
Date: Tue Jan 15 10:02:59 2002
| Sprint-Link services were interrupted at approximately
12:20 AM today when the from Lakeside Oregon to the Sprint
network access point failed. Traffic on the system was
automatically re-routed to one of our backup circuits and
only minor interruption of service was experienced.
After services were restored, examinations of the network
revealed no apparent cause for the interruption, and as
a result we have scheduled a service window for testing
between the hours of 1:00 AM and 3:00 AM Wednesday the 16th
of January, 2002. This should not affect normal system
traffic, and any interruption to service will be kept to a
minimum.
Questions may be directed to your support service technician
by e-mail ... support@pciwest.net
|
Posted by: support@pciwest.net
Date: Wed Dec 5 13:40:14 2001
| Florence Updates !!!!!
After many months of trials and delays, Florence is now
fully digital. Today at approximately 12:30 we began the
process of line conversions for the florence service area.
The upgrades will provide the ability for PCI to continue
upgrading lines in the Florence area for some time to come.
We now support Six fully functional active T1 ports in
Florence, and have the equipment in place to upgrade to
more than Eighty in the future.
The new upgrades in Florence will not require any changes
in configuration of subscriber services, and for the
greater community should be a transparent change.
Any questions about the new upgrades should be addressed
to support@presys.com, or by phone to (541) 759-3414.
From the Staff and Mnagement of PCI,
Thank you for your patience and best wishes
for your Holiday Season. |
Posted by: support@pciwest.net
Date: Tue Dec 4 08:25:48 2001
| Florence updates !!
Qwest services canceled service upgrades again at the
last hour Monday nite. The new schedule is for installation
today Tuesday the 4th of Dec 2001 (install date number 12),
at approximately 2:00 PM local time. We expect service
interruptions of up to 1 hour during this conversion.
As Qwest seems unable to find anyone that is willing to work
overtime, we expect all services to be restored by 5:00 PM
today in one form or another.
We will post additional updates as we receive them from
Qwest and our field engineers working on this project. |
Posted by: support@pciwest.net
Date: Mon Dec 3 09:22:31 2001
| Scheduled maintenance for Florence
Florence users will experience some service interuptions
this Monday Evening as Qwest begins the conversion of
our circuite from the phone company office to our POP.
This is the culmination of a project that began nearly
2 years ago, designed to provide higher density services
to our customers. We will be changing the way we talk to
the phone company electronics, by using FiberOptic
transport instead of the traditional copper wire services.
The addition of these new circuits will also let PCI
continue to upgrade our network services in the future. |
Posted by: support@pciwest.net
Date: Fri Nov 30 10:28:21 2001
| Qwest Updates Florence line translations and disconnects
dozens of lines.
Qwest is finally getting arround to updating services in
Florence, and is instlling all digital circuits to PCI.
During this process, Qwest has again made changes out of
sequence, and disconnected dozens of lines used for Internet
services by PCI.
The process of "Line Translation" is is where Qwest will
re-assign the old analog numbers to the new digital service
lines. It appears at this time as if Qwest has done this
Line Translation without considering the fact that customers
are on these lines using Internet.
PCI has placed the repair orders with Qwest, and expects
service to return before the close of business today. |
Posted by: support@pciwest.net
Date: Thu Nov 29 12:01:55 2001
| Florence, OR MAINTANCE & UPGRADE NOTICE
Qwest has (for the 12th time) scheduled us for our circuit upgrades.
This is suppose to happen on Dec. 3rd at approximately 8:00 pm.
We will (hopefully) be adding another 96 digital 56K dialup lines.
We, along with you have waited now for 24 months for Qwest to complete
this order. Lets hope they finally get it installed!
|
Posted by: support@pciwest.net
Date: Thu Nov 29 06:53:01 2001
| Klamath Falls, OR Our New 56K services is now installed and
working. Dialup number is 238-1579
We will be contacting all users in the area to advise them of
this change. The old number will be terminated shortly.
|
Posted by: support@pciwest.net
Date: Wed Nov 28 10:54:05 2001
| Qwest has announced a power outage affecting customers
in the Newport area. Power outages are being cited
as the cause in several hundred data service outages.
Qwest has estimated the repair could take as long as
12 hours. Qwest will update this information only
if outages continue past 5PM Pacific time today. |
Posted by: support@pciwest.net
Date: Sun Nov 25 15:11:06 2001
| Chemult Service Restored by Centurytel at 1439 hours.
|
Posted by: support@pciwest.net
Date: Sun Nov 25 14:04:31 2001
| Chemult outage. Centurytel circuit went down at 0321 today
Ticket number 1774842 was issued at 0340 by Qwest who is working
with Centurytel to resolve the problem. As of this time Centurytel
is responding and should have the circuit restored soon.
|
Posted by: support@pciwest.net
Date: Tue Sep 18 16:11:35 2001
| A new Internet Worm is loose on the Internet.
The FBI and other security forces have announced a new
Internet Worm is circulating through E-Mail services
and attacking not only the local computer, but shared file
systems as well.
Please look at the following link for additional information.
NIMBA or Readme.exe Virus info
|
Posted by: support@pciwest.net
Date: Fri Sep 7 09:35:04 2001
| Qwest DSL Users ATM /DSL maintenance schedult from Qwest
SERVICE OUTAGE NOTIFICATION
SERVICE AFFECTED: ATM/DSL
SERVICE OUTAGE DATE: 9/11/01, 5:00 AM - 6:00 AM PDT*
REASON FOR OUTAGE: ATM node maintenance.
The duration of the outage for maintenance should be approx.
20 minutes during this window.
If you have any questions. Please email support@presys.com |
Posted by: support@pciwest.net
Date: Tue Sep 4 16:26:00 2001
| Some users in Reedsport experienced interuptions today
for approximately 25 minutes as upgrades were performed
by Verizon and PCI. These upgrades are designed to enhance
the speed and response time of the Internet connections,
and correct the issues Verizon has been experiencing with
circuit loss to the Reedsport service area. |
Posted by: support@pciwest.net
Date: Fri Aug 31 16:23:36 2001
| Verizon has again disconnected Reedsport customers this
afternoon. It appears that our Upgrade orders for the
Reedsport service area are being processed in the wrong
order. We have trouble tickets open with Verizon and expect
to have the circuits restored as soon as Verizon can
fix their programming. |
Posted by: support@pciwest.net
Date: Sat Aug 4 09:08:40 2001
| Florence, OR side note to Fridays outage.
PCI was not the only ISP to suffer from this problem. At
least one other ISP had there phone number taken too.
|
Posted by: support@pciwest.net
Date: Fri Aug 3 19:04:38 2001
| Florence, OR Report on outage. initial problem occurred
at 5:00 AM Friday morning. It was caused by a program
that Qwest is running to recoup unused phone numbers.
When this program ran it too our lead phone number 997-3316.
This caused our customers to receive a busy or a notice that
the number was no longer in use. After testing all our
equipment and verifying we reported the problem to Qwest
at 6:30 AM. To make a long story short,,, It took a team
of Qwest personal till 3:00 PM to identify and correct this
problem. A secondary problem accrued and Qwest and PCI
worked until 6:00 trying to identify what was causing it. For
and unknown reason everything started to work correctly at
6:15 PM. Our extreme thanks goes to all the Qwest personal
who worked without a break all day to resolve these problems.
Our special thanks to Jimmy DesChamps and Rick Morgan
who were sent over from Qwest in Eugene and provided
technical assistance and a much needed calming factor
during some trying times. |
Posted by: support@pciwest.net
Date: Fri Aug 3 07:56:52 2001
| Florence, OR Qwest has not been able to find the problem
in there equipment yet. Tester is now talking to the
Switching group. Will be turning it over to programing
soon.
|
Posted by: support@pciwest.net
Date: Fri Aug 3 06:31:38 2001
| Florence, OR Qwest has done it again. Our Digital service
has been reprogramed. Ticket WS142978 has been open and
they are trying to find someone who can correct the problem.
|
Posted by: support@pciwest.net
Date: Wed Aug 1 16:18:54 2001
| Newport users will experience an outage on Thursday the
Second of August due to maintenance on electrical service
by the PUD. The outage is expected to last from 5:00 AM
until approximately 8:00 AM.
This short notice is due to a faulty temporary service
that must be replaced as soon as possible.
|
Posted by: support@pciwest.net
Date: Tue Jul 31 07:07:13 2001
| Reedsport, OR Upgrades have been completed. 24 more digital
modems have been added for local service. |
Posted by: support@pciwest.net
Date: Tue Jul 31 07:07:13 2001
| Coos Bay, OR Upgrades have been completed. 24 more digital
modems have been added for local service. |
Posted by: support@pciwest.net
Date: Thu Jul 19 12:49:03 2001
| Qwest Communications is experiencing a Network outage
affecting many cities. Effective customers maybe not
beable to connect or stay connected to the Internet.
Qwest is working on the problem but does not have a
estimated time of repair. They have supplied us with
a phone number for you to call for more information
regarding this outage 1-888-777-9569 Option 2.
|
Posted by: support@pciwest.net
Date: Mon Jul 16 16:40:39 2001
| Florence, OR Digital service restored at 1628 hours.
Qwest apparently FAT fingered a phone # assignment to
another customer. They used our number by mistake. Only
took them 9 hours to figure out how to fix it... |
Posted by: support@pciwest.net
Date: Mon Jul 16 09:02:08 2001
| Florence, OR Outage, Qwest lost digital service sometime
in the early morning hours. A Work ticket has been issued
and Qwest will restore the service as soon as they can. We
will report the status as we know it. |
Posted by: support@pciwest.net
Date: Thu Jul 12 08:29:32 2001
| Century Telephone has finished repairs on lightning dmaged circuits
in Chemult, and service personel are enroute to finish
repairs of the Internet Access ports later today.
CenturyTel has reported replacing atleast one module card
in the local distribution switch that has directly affected
communications with many users and our own equipment in Chemult. |
Posted by: support@pciwest.net
Date: Mon Jul 9 18:17:00 2001
| At approximately 5:50 PM today, PCI had to replace a failing drive
system in the server. Mail services were interrupted for
approximately 30 minutes.
With the replacement of the new drive array, all systems
look to be in top working condition and should continue with
a minimum of interuptionsin the future. |
Posted by: support@pciwest.net
Date: Thu Jun 28 14:01:57 2001
| Preferred Communications will begin taking orders for DSL
for CenturyTel customers as of the 1st of July.
Please contact our operations department for specific
information at 800-787-3806
|
Posted by: support@pciwest.net
Date: Tue Jun 12 16:16:22 2001
| We have completed an additional update to our news server
to add more spool capacity that will hopefully solve the
problem of articles being removed too fast. The update
was completed this morning and PCI Network Engineering will
monitor the news box to assure that articles are kept for
a reasonable amount of time.
PCI Network Engineering
admin@pciwest.net |
Posted by: support@pciwest.net
Date: Mon Jun 11 11:26:14 2001
| We are pleased to announce that our new news server
hardware has been up and running great for about 10
days now. We are currently transferring almost 54
gigabytes of news traffic everyday. Customers should
also see a great increase in speed while reading news.
We have noticed some problems with articles actually
being removed to fast because so many are coming in
and hope to correct the problem soon. If you would
like information of setting up news software on your
computer please email support@presys.com or call us
at (541) 759-3126.
PCI Network Engineering
admin@pciwest.net
|
Posted by: support@pciwest.net
Date: Sat May 26 11:11:12 2001
| At approximately 11:00 PM last night we began seeing some problems with
routing through one of our external links to Cable & Wireless. This
problem caused some sites to be inaccessible (notably AOL Instant
Messenger). The problem has apparently been tracked down and fixed and
as of 10 AM services appear to have been restored. If you are
continuing to have problems accessing sites please email the site you
are trying to access to admin@pciwest.net |
Posted by: support@pciwest.net
Date: Wed May 23 16:08:17 2001
| Press Release May 22, 2001
http://www.pcinw.net/Press_Release/PressRelease_5a.PDF
|
Posted by: support@pciwest.net
Date: Wed May 23 16:08:17 2001
| Due to a situtation that is out of our control we have had to stop
access to our newgroups for a couple of days. Our upstream news peers
are experiencing problems that have caused junk articles to overflow and
push out real news articles. The problem is being worked on and should
be resolved by the middle of next week.
We are taking this opportunity to push ahead a upgrade of our news
server hardware that should bring greater performance and a longer
article retention time. The new server is currently online and waiting
for the resolution of our upstream peers problems.
As an alternative you may use web-based USENET services such as the one
at www.deja.com until our news server comes back online. We appologize
for any inconvinience. If you have any further questions please feel
free to email us at admin@pciwest.net
|
Posted by: support@pciwest.net
Date: Fri May 4 12:04:37 2001
| PCI OUTAGE REPORT
Several issues have been reported by local telephone
carriers involving circuits in Oregon and Washington.
We have seen several short duration service interuptions.
We are working with our network contacts to discover
the issues and see them corrected. |
Posted by: support@pciwest.net
Date: Fri May 4 08:34:51 2001
| PCI OUTAGE REPORT
This morning Sprint lost a router in Seattle which caused
an interruption in our Verizon area of service.
First occurrence was at 0632 to 0637. The second occurrence
was at 0639 and at the time of the notification it is still
down. Sprint is working on restoring the service. Internet
service for our Verizon clients has been rerouted through
our multi homed network. |
Posted by: support@pciwest.net
Date: Wed May 2 19:27:41 2001
| PCI NOTIFICATION "New coverage area Corvallis"
New service 56K for Corvallis, OR started today.
Phone number is 243-2389
|
Posted by: support@pciwest.net
Date: Wed May 2 19:25:34 2001
| PCI NOTIFICATION "New Dialup Number for Albany"
New 56K service started today. the new phone number is
248-2389
|
Posted by: support@pciwest.net
Date: Wed May 2 19:25:34 2001
| PCI NOTIFICATION "New Dialup Number for Albany"
New 56K service started today. the new phone number is
248-2389
|
Posted by: support@pciwest.net
Date: Wed May 2 12:27:45 2001
| PCI NOTIFICATION " New service areas added"
PCI will be adding the following service areas with
56K digital service. The expected date of turn up is
June 1, 2001
Corvallis, Salem, Portland, Beaverton, McMinnville
Bend, and St. Helens
With this increase of coverage PCI now serves over
250 Oregon communities.
|
Posted by: support@pciwest.net
Date: Wed May 2 12:27:10 2001
| PCI NOTIFICATION "Upgrades to 56K"
PCI will be upgrading the service in the following areas.
Albany 56K digital service June 1, 2001
Roseburg 56K digital service June 1, 2001 |
Posted by: support@pciwest.net
Date: Tue May 1 18:15:35 2001
| SERVICE OUTAGE NOTIFICATION
Qwest will be making software upgrades to their central
office equipment that will affect Internet availability between
4:00 AM - 7:00 AM PDT May 9, 2001. Estimated downtime
is stated as a few short outages over a 45 to three hour
Maintenance window. The areas affected are all Qwest
Coverage areas. Ticket # 1446987 |
Posted by: support@pciwest.net
Date: Fri Apr 6 10:37:23 2001
| According to Qwest personel this morning at approximately
9:10 AM service was restored to our Florence
customers. While talking to the service representative,
we learned that the cause of the outage was an incorrect
entry in the telephone switch. Since our digital services
are run on a single number DID, the errored entry disrupted
service for over 70 lines of service. Three of our
channelized T-1 services were taken out of service. According
to the service personell at Qwest, since they only see this
as a single line, it is not a reportable failure. We are copying
this informaiton along with our complaint to the
Oregon Public Utilities Commission about the continuing problems
with service in the Florence area, and requesting the mandatory
disclosure to the public about such future events as this may
may occure.
|
Posted by: support@pciwest.net
Date: Tue Mar 20 17:46:11 2001
| Mail being sent to AOL has been getting lost in cyberspace.
In an article on the MSNBC web site, AOL officials have
acknowledged that potentially hundreds of thousands of
messages could have been lost over the past 10 or more days.
The full story can be found on this link
or by cutting and pasting the link below in your browser.
http://www.msnbc.com/news/546689.asp?0nm=C14R&cp1=1
|
Posted by: support@pciwest.net
Date: Sat Mar 10 11:59:57 2001
| Qwest has announced that on March 21st between the hours
of 4:00 AM and 7:00 AM, they will be doing maintenance
and upgrades of circuits in the Albany service area.
The estimated impact of this maintenance will be a loss of
service for approximately 30 minutes.
If there are any questions Please contact our service center
at (541) 759-3126, or send E-mail to support@presys.com |
Posted by: support@pciwest.net
Date: Sat Feb 24 10:55:15 2001
| Century-Telephone has apparently disconnected some of the
access service lines in Lakeview. We beleive this is a
result of an error on the part of CenturyTel and their
management of the new 56K service installation. Currently
it appears that only a handful of our lines are working
correctly in Lakeview.
We have repair tickets open, and are waiting for additional
updates from CenturyTel. |
Posted by: support@pciwest.net
Date: Wed Jan 24 14:20:36 2001
| Problems accessing Microsoft?
Microsoft Web sites are suffering from balckouts.
severl Microsoft and Microsoft sponsored sites
are having access problems. Please click on this link
for more information.
Click Here for more info
|
Posted by: support@pciwest.net
Date: Tue Jan 23 10:56:39 2001
| IMPORTANT: FRAME RELAY JADE UPGRADE :
FYI, the Frame Relay Jade upgrade for Coos Bay O3W switch will begin
February 7, 2001. at 2:00 a.m.
Here is the information I received from the Project Management Group:
Due to the fact that there is extensive work involved in these upgrades, the
overall network upgrade procedure will take approximately three hours, of
which one hour could be, downtime. The actual down time for your circuit
could be any portion of this time. As in all services and upgrades the
unexpected is allways a possibility. Please plan ahead and be safe.
What to do in advance?
Please don't schedule any critical file transfers or other transmissions
during this time period.
|
Posted by: support@pciwest.net
Date: Sat Jan 13 15:32:38 2001
| At approximately 11:45 today the 13th day of Jan. 2001,
our routing services through Sprint Network in Seattle
began to degrade and we experienced a slow down of
traffic in the network. We have re-routed traffic over
another carrier, and are working on restoring routes at this
time. We expect to have full services restored by later
this afternoon.
|
Posted by: support@pciwest.net
Date: Tue Jan 2 10:54:47 2001
| Our primary authentication system encoutered some delayed Y2K
problems on Dec. 31st 2000 caused by the switch over
to the new year. This problem occured at the UTC switchover
to the new year which is +8 hours from our time zone (PST).
The problem has been addressed and fixed and should not
occur again. The resolution of the problem was delayed
as our system administrators were celebrating the new year
in Florence and thought the millenium bug was a thing of
the past. Guess that taught us!!
Happy New Year from everyone at PCI and thanks for making
this past year a very enjoyable one. |
Posted by: support@pciwest.net
Date: Wed Dec 27 12:22:06 2000
| !!! Announcement !!!
From approximately 2:00 PM until 6:00 PM today
the 27th of December 2000, we will be performing some
equipment hardware and circuit upgrades. Some users
will experience minor service interuptions scheduled
to be less than 10 minutes in length. We will also be
integrating new hardware in the Eugene service area
and in our VPOP service area that may affect some client
web services for a short time while network services
are re-synchronized and network services are stabilized.
Mark Grigsby
Network Operations Manager
Preferred Communications Inc.
"http://www.pciwest.net"
mailto:mark@pciwest.net
Voice: (541) 759-3126
Fax : (541) 759-3214 |
Posted by: support@pciwest.net
Date: Fri Oct 20 15:03:29 2000
| Users in the Lakeview Area have had service restored today
after nearly 24 hours without service. According to Qwest
and Century Telephone companies the problem was a "shiner"
on a patch pannel. The term "shiner" refers to a wire
that has had the protective coating worn off exposing the
metal of the wire to other wires. In this case the wire
apparently had shorted with other bare wires and caused
the circuit to fail completely. Telephone company technical
people from both Qwest and Century Telephone indicated this
is not a common problem and do not expect it to affect
service to this degree again in the future. |
Posted by: support@pciwest.net
Date: Fri Oct 13 15:23:09 2000
| DSL Service note from GTE/Verizon
It has come to the attention of our service and support
group that several of our dsl customers are experiencing
connections problems to the DSLAM. This is charactorized
by a lack of communications to the Internet. If you attempt
to reset your connection, you will find that your modem light
(the center green light) will continue to flash.
To voice your complaint, or receive additional information
you may call Verizon / GTE Toll Free (888) 391-1234
If you wish to contact our service department about any of
these issues, you may do so by E-Mail at support@presys.com
|
Posted by: support@pciwest.net
Date: Wed Sep 6 12:29:28 2000
| At approximately 12:15 PM today, Qwest had a service
interuption due to what was reported as "over utilization
of a logical port". This apparently refers to Qwest network
service connections used to transport our network traffic.
Verification of our network services show less than 30%
network loading total for this circuit.
We will advise as additional information is available.
|
Posted by: support@pciwest.net
Date: Thu Aug 24 17:20:59 2000
| Informational Message:
As of 2000 EDT Thursday, The Network Solutions Registry is currently
experiencing connectivity issues with k.gtld-servers.net. We have traced it
to a routing issue with an ISP that we traverse and are currently working
with them to rectify the situation.
--------------------------------------
Brad Verd
gTLD Operations Manager
Network Solutions Registry
Email - bverd@netsol.com
---------------------------------------
|
Posted by: support@pciwest.net
Date: Wed Aug 23 22:20:21 2000
| ***Important Message Please Read***
This evening it was brought to the attention of the Network Solutions
Registry that four of the thirteen root servers were not responding with the
NS Set for the COM zone's name servers. The root servers in question were
not responsible for the com zone, but in normal operation they would point
to the com zone's name servers as a redirect. B.root, j.root, g.root and
m.root were the servers in question.
This problem stems from an issue with an NSI server from which the roots,
stated above, perform a named xfer. We are taking appropriate actions to
prevent this or similar incidents from happening in the future.
As of 1950 EDT all root servers have a correct root zone and are answering
correctly.
We are still investigating the cause of this incident, and we will keep you
apprised of any developments.
Thanks,
Brad
--------------------------------------
Brad Verd
gTLD Operations Manager
Network Solutions Registry
Email - bverd@netsol.com
---------------------------------------
|
Posted by: support@pciwest.net
Date: Tue Aug 1 18:05:30 2000
| Power was lost in the Florence Access site today at
approximately 5:44 PM. Service Technicians are en-route
as of 5:50PM, and power is expected to be restored before
6:45 PM today, Tuesday the 1st of August. |
Posted by: support@pciwest.net
Date: Tue Jul 25 13:20:31 2000
| PCI Network Engineering will be performing equipment upgrades
to our flo3 and flo4 access servers in Florence, OR. The
equipment upgrade will be performed on July, 26th 2000 and
begin at 5:00 AM. The maintenance will affect only our
56k dialin lines and should only cause you to have to
reconnect. If it is imperative that you be online during
this time please use our analog dialin number at 997-7650
PCI Network Engineering
support@pciwest.net
|
Posted by: support@pciwest.net
Date: Sat Jul 22 16:34:04 2000
| We have cancelled the maintenance work that was to be done
tomorrow afternoon in Florence. We will be rescheduling for
sometime next week, and the time and dat will be posted here.
PCI Network Engineering
support@pciwest.net |
Posted by: support@pciwest.net
Date: Wed Jul 19 12:34:47 2000
| PCI Network Engineering will be performing equipment upgrades
to ourflo3 and flo4 access servers in Florence, OR. The
equipment upgrade will be performed on July, 23rd 2000 and
begin at 1:00 PM. The maintenance will affect only our
56k dialin lines and should only cause you to have to
reconnect. If it is imperative that you be online during
this time please use our analog dialin number at 997-7650
PCI Network Engineering
support@pciwest.net |
Posted by: support@pciwest.net
Date: Wed Jul 19 10:22:23 2000
| PCI Network Engineering will be performing a core router
reload at our Eugene facility on Friday, July 21st, 2000
at 9:45 AM PST. The reload should last no more the 4
minutes. If you have any questions please contact us at
support@pciwest.net.
PCI Network Engineering
support@pciwest.net |
Posted by: support@pciwest.net
Date: Wed Jul 19 10:18:27 2000
| PCI Network Engineering will be upgrading the following
Virtual Web Servers on Friday July, 21st 2000. Service
outage should be minimal. If you have any questions
please contact us at support@pciwest.net
PCI Network Engineering
support@pciwest.net |
Posted by: support@pciwest.net
Date: Sat Jun 24 15:48:14 2000
| Saturday, at approximately 8:30 AM the Roseburg Access facility
was reported down. It appears that a failure in the Roseburg
Telephone Office for U.S. West has caused a failure in the circuit.
All efforts are being made to correct this problem, and
updates will be posted here on the announcements page. |
Posted by: support@pciwest.net
Date: Fri Jun 23 17:34:33 2000
| Dear Lakeview Users,
PCI Network Engineering will be performing an upgrade to
our Lakeview POP to increase bandwidth for the Lakeview area.
Users should not be affected by the upgrade and service
will be switched with a minimum amount of interruption. The
maintenance is scheduled for Monday, June 26th.
PCI Network Engineering
support@pciwest.net |
Posted by: support@pciwest.net
Date: Fri Jun 23 17:28:13 2000
| U. S. West has announced maintenance for the Klamath Falls
Lakeview, and Bly frame relay service area on July 7th from
4:00 AM to 7:00 AM. Scheduled down times will last
approximately 15 minutes. This outage will only affect
users in the scheduled service area on the 7th of July 2000.
Questions regarding the scheduled maintenance can be
directed to
Mark Grigsby
mark@pciwest.net
|
Posted by: support@pciwest.net
Date: Fri Jun 23 17:28:13 2000
| U. S. West has announced maintenance for the Medford
area frame relay service area on July 6th from
4:00 AM to 7:00 AM. Scheduled down times will last
approximately 15 minutes. This outage will only affect
users in the Medford area on the 6th of July 2000.
Questions regarding the scheduled maintenance can be
directed to
Mark Grigsby
mark@pciwest.net
|
Posted by: support@pciwest.net
Date: Fri May 5 13:30:33 2000
| Dear PCI Users,
We have implemented a quota system on our personal web
hosting servers for the following domains:
presys.com
orcote.com
talltwn.com
zxinternet.com
This quota system will stop accepting files for your
personal web space after you have used 10 MB of space.
If you require additional space please contact us regarding
a commercial web hosting solution.
PCI Network Engineering
support@pciwest.net |
Posted by: support@pciwest.net
Date: Thu May 4 11:12:02 2000
| Virus Alert
A new virus has been in todays news. It is named the
Love Letters Virus. This virus has allready been found
on systems in the Coos Bay and Powers School Systems, the
mail system serving the Oregon State PUC, and many other
mail systems. The title of this E-Mail will contain
something similar to "I LOVE YOU", or LOVE LETTERS".
As of this report, there is no script available to
clean up the virus. All known virus protection vendors
are working to publish a remedy.
This virus specifically affects Microsoft based browsers.
Although it can be transmitted by any E-Mail program, it
automatically reads and uses the Microsoft programs. |
Posted by: support@pciwest.net
Date: Mon Mar 27 12:52:52 2000
| On April 7th between the hours of 4AM and 6AM, Pacific Time
U.S. West will be erforming a JADE upgrade on the frame-relay
switch that supports the Klamath Falls area. We expect to
see service interuption lasting from 5 to 15 minutes during
this period. If you have any questions about this upgrade,
Please contact:
--
Mark Grigsby
Network Operations Manager
Preferred Communications Inc.
"http://www.pciwest.net"
mailto:mark@pciwest.net
Voice: (541) 759-3126
Fax : (541) 759-3214 |
Posted by: support@pciwest.net
Date: Thu Mar 23 04:40:02 2000
| The move of our mail servers to Eugene has been completed.
All services have been restored and mail is now working
fine. If you have any problems please email us at
support@pciwest.net.
PCI Network Engineering
support@pciwest.net |
Posted by: support@pciwest.net
Date: Wed Mar 22 08:26:55 2000
| Dear PCI Customer,
Our mail systems at talltwn.com, orcote.com, and presys.com will
be shut down for maintenance at the following date and time:
Date Start Stop
--------------------------------------------
Thursday, March 23rd 2000 2AM 5AM
During this time we will be physically moving the servers to our
Eugene location. There are no settings changes required on your
computer. If you have any questions please contact us at
support@pciwest.net
PCI Network Engineering
support@pciwest.net |
Posted by: support@pciwest.net
Date: Tue Mar 21 08:11:43 2000
| Dear PCI Customer,
The changes that were being made to our mail system are
almost complete. We have moved all of our users in the
talltwn.com, orcote.com, and presys.com domains to the
new system. The last step in this process is to physically
move the server to our Eugene site. This move will occur
on Thursday, March 23rd 2000 at 2:00 AM. All mail services
will be down for approximately 3 hours while the servers
are in transit. If you have any questions please feel
free to email support@pciwest.net
PCI Network Engineering
support@pciwest.net
|
Posted by: support@pciwest.net
Date: Thu Mar 16 08:39:00 2000
| Dear PCI Customer,
During the course of the next 2 weeks we will be making some major
changes to our mail systems residing at presys.com, orcote.com, and
talltwn.com. These changes will allow for greater expansion and
performance of our mail system. We are in the final stages of testing
now and hope to move to this new system before the end of this month.
These changes will not require any changes to your current configuration
and should be completely transparant to you. We will post futher
information and any scheduled downtimes as it becomes available.
PCI Network Engineering
support@pciwest.net. |
Posted by: support@pciwest.net
Date: Wed Mar 15 15:58:03 2000
| This notice is for all U.S. West service areas being served
by the Eugene Oregon Frame Relay switch, EUGNOR53
On Tuesday the 21st of March, U.S. West will be performing
upgrades on equipment that connects our remote sites to
our core system. These upgrades may interupt service for
your local area for periods up to 30 minutes. We are
encouraged by these upgrades as it will provide for future
upgrades of service into your local area. |
Posted by: support@pciwest.net
Date: Tue Mar 7 22:55:46 2000
| DSL service now available in GTE service areas.
Coos Bay, and North Bend have been approved for
DSL access. We are still working on service areas
for Reedsport, and Coquille. Updates on this service
will be posted to the information and announcements page. |
Posted by: support@pciwest.net
Date: Tue Mar 7 14:34:01 2000
| Information was confirmed today that U.S. West will again be
in the Florence City Council Chambers, on Friday the 10th of March.
This meeting will again feature Brian S. Terrett and he is
supposed to be able to answer some of the Technical questions
brought up at last month's meeting.
The meeting is to be at the City Council Chambers for Florence,
at 12:00 Noon on the 10th of March, 2000.
|
Posted by: support@pciwest.net
Date: Tue Feb 22 09:34:59 2000
| At 5:10 am this morning the US West data circuit feeding
Florence, OR went down. The problem was detected by our
Response Team and verified. At 5:20 am US West Enterprise
Networking was notified and trouble ticket 1098649 was
opened.
A tech was dispatched to the Florence site and
upon arrival at 6:00 am the US West circuit was back up.
The tech tested the equipment and noted at 6:14 am clients
were connecting ok.
US West has not given any cause for this outage. |
Posted by: support@pciwest.net
Date: Thu Feb 17 10:59:01 2000
| Over the past several days, We have been working with U.S. West
technicians and engineers to isolate the problems and the cause
of the problems in Florence. Currently we have been told by
U.S. West employees that the problem is in fact a "facilities"
problem. In additional comments the comment was made by a
U.S. West employee that "the switch is exceeding maintenance
levels and resetting services". We are currently waiting for
a SAGE device to be placed in circuit to verify the claims of
the switch technician. The results of this test should match
the information in the logs of the Florence switch, and show
conclusivly the under-provisioned status of the switch. |
Posted by: support@pciwest.net
Date: Fri Feb 11 21:23:11 2000
| Todays meeting with U.S.West should be considered a success.
It was noted to most all present that the level of service
in Florence is long overdue for review and correction.
U.S.West personel were taken by surprise at the level of
technical awareness of the local community and have vowed to
return on the 10th of March with better answers, and more
direct responses. Many of the citizens attending the conferance
today now understand the plight of residential service and that of
businesses are the same, and that we need to work together
to improve all of the services in Western Lane County, and
all of the served areas of the Oregon Coast.
All readers are encouraged to show your support of sustained
economic growth resources for the Oregon Coast as we attend
the next scheduled meeting with U.S. West and the community of
Florence on the 10th of March 2000, at the
Florence City Council Chambers. |
Posted by: support@pciwest.net
Date: Wed Feb 9 23:32:19 2000
| Florence services are still experiencing problems. At approximately
3:15 PM today, we installed some new remote access equipment
that will allow our network operations center to respond faster
during irregualr business hours. Most of the hardware issues will
now be addressable without actually being physically at the site.
This with the combined efforts of the U.S. West technical crew
that have been working on the problem over the past weeks provides
another measure of action while dealing with the overloading
of the central office facilities in the Florence area.
We will continue to make improvements and advise all users of
progress as we work with all tech support teams to resolve the
underlying problems in the Florence area. |
Posted by: support@pciwest.net
Date: Wed Feb 9 15:00:56 2000
| As many of you know, some of the Worlds largest internet
sites have been attacked with what is known as a Denial Of
Service (DOS) attack. All network providers World Wide are
examining this new type of attack, and developing methods
of tracing the origin of the attack. Currently the FBI is
investigating these issues.
More information can be found at the following link.
"http://www.zdnet.com/anchordesk/story/story_4444.html" |
Posted by: support@pciwest.net
Date: Wed Feb 9 12:22:31 2000
| We have been working with U.S. West over the past several
weeks with regard to the dialup problems in Florence. The
"latest official" word from the U.S. West technical support
staff is "the Florence switch is experiencing slow
dial-tone, and that may be part of the problem". Over the
past 48 hours, we have seen all digital services totally
reset because of errors we have seen on the telco circuit.
We are continuing to work with U.S. West and our hardware
engineers to resolve these problems. We will attempt to
place update notices on this page at least once per day
while we continue to work on this problem. |
Posted by: support@pciwest.net
Date: Mon Jan 31 13:58:59 2000
| U.S. West has confirmed a problem with their equipment
in Florence Oregon. They have dispatched a technician
to the facility to investigate further. This affects the
56K lines in Florence ONLY. All other lines are still
working correctly. |
Posted by: support@pciwest.net
Date: Mon Jan 24 08:40:19 2000
| On February 1st 2000 we will be discontinuing the use of
our old DNS IP addresses. If you have not made the changes
to your setup to accomodate this changes please refer to this page
for instructions on how to make the required changes.
If you require any assitance please call us at (541) 759-4423
|
Posted by: support@pciwest.net
Date: Tue Jan 11 13:52:37 2000
| On Friday the 7th of January we posted some information
reguarding SSL Root Certificates. We have recently been
advised that there is another link that may be more
helpful in understanding the error message and correcting
the certificate in your browser.
Please look at this site :
http://www.rsasecurity.com/company/ssl_certs.html
|
Posted by: support@pciwest.net
Date: Mon Jan 10 13:53:45 2000
| We are seeing a lot of power bumps at our Lakeside offices
and at our sites on the coast. So far this has not severely
effected service in any area, because backup power has taken
over but we have seen some problems with phone switches
resetting which are causing people to get disconnected.
Currently all of our sites are functioning normally and
are on public power, however please be aware due to the
adverse weather conditions that you may experiance some
difficulty due to phone and power outages. |
Posted by: support@pciwest.net
Date: Sun Jan 9 11:48:51 2000
| There was a problem with our mail server this morning that
caused some users to not be able to retrieve their email.
The problem was caused because the 'temp' space on the
inadvertantly filled up and had to be manually cleared.
The problem is fixed at this time and no mail was lost
because of this problem. If your mail software is asking
for your password just enter it again and your mail will be
downloaded without a problem.
|
Posted by: support@pciwest.net
Date: Fri Jan 7 08:51:33 2000
| Our support staff has noticed an increased number of call's
because of a Verisign Root Certificate Expiration. Your
browser uses this certificate to communicate with SSL
enabled sites (online stores, etc..) securly. Along with
this certificate there is an expiration date that shows the
date when the certificate will expire and not be valid anymore.
To fix this problem you have to download an updated version
of the certificate. To do this you can..
a) Upgrade your browser to the latest version
b) Goto RSA Security and request an updated certificate.
|
Posted by: support@pciwest.net
Date: Thu Jan 6 11:09:23 2000
| Our configuration changes for the Reedsport POP have been
delayed until this afternoon. An exact time will be
announced as soon as possible. |
Posted by: support@pciwest.net
Date: Thu Jan 6 08:35:45 2000
| There may be a short outage at our Reedsport area POP from
11:00 A.M. to 11:30 A.M. on January 6th 2000. We will
making some configuration changes that may require a
reboot of the equipment. |
Posted by: support@pciwest.net
Date: Thu Dec 30 15:51:09 1999
| PCI Network Engineering has completed the installation of
24 additional 56k lines in Florence. We were notified
today from US West that the lines were operational and have
verified this ourselves and everything is operational at
this time.
We would like to take this oppurtunity to wish everyone
a safe and happy new year. This year has brought about
many changes and next year should be very exciting!
PCI Network Engineering
support@pciwest.net |
Posted by: support@pciwest.net
Date: Wed Dec 29 16:31:41 1999
| Our Qwest circuit has been running without a hitch for
about 5 hours now. We are continuing monitoring and
watching closely for any further errors. The information
provided to us indicates that the original problem was
caused by line noise from our telco circuit to US West.
|
Posted by: support@pciwest.net
Date: Wed Dec 29 10:36:20 1999
| Our Qwest circuit seems to have stabalized. We are still
investigating the cause of the outage and will post any
relevant information as soon as we can. |
Posted by: support@pciwest.net
Date: Wed Dec 29 10:18:47 1999
| We are currently experiancing an outage with our Qwest DS3.
The problem appears to be with the Qwest network. The
circuit is going up and down intermittently.
Engineers are working to find the problem.
Service will be restored ASAP.
We will issue another notice when Qwest has notified us that
the problem has been fixed. |
Posted by: support@pciwest.net
Date: Tue Dec 28 15:43:09 1999
| PCI Network Engineering will be updating our Christmas
Valley POP and adding additional phone lines. During
this update the system will be down from 3:30 PM to
4:30 PM on 12-28-99
|
Posted by: support@pciwest.net
Date: Sun Dec 26 08:18:10 1999
| An unplanned outage did occur this morning due to a
software failure. The problem has been corrected and
all user accounts have been restored. |
Posted by: support@pciwest.net
Date: Fri Dec 17 13:33:11 1999
| *** SERVER RELOCATION NOTICE ***
PCI Network Engineering will be physically moving the
following servers on Sunday, December 19th at 10:00 AM.
news.presys.com (NNTP News Server)
s1.virt.presys.com (Virtual Server 1)
s2.virt.presys.com (virtual Server 2)
ssl1.pciwest.net (Primary SSL Web Server)
The services on these servers will be down for about 4
hours during transit. If you have any question please
email us at support@pciwest.net or call us at 541-759-3126
PCI Network Engineering
support@pciwest.net |
Posted by: support@pciwest.net
Date: Wed Dec 15 10:40:49 1999
| **** MAINTENANCE NOTICE ****
PCI Network Engineering will be performing upgrades and
configuration changes to our Eugene area POP on the
following date and time:
Date Start Stop
-----------------------------------------
12/16/99 3:00 PM 4:30 PM
There will be intermittent service outages during this
time and customers may use our Reedsport or Coos Bay
area POP's for access if it is required. The phone
numbers for these POP's and listed below:
Coos Bay: 541-888-9832
Reedsport: 541-271-5832
Please note a long distance charge may be incurred by using
these numbers.
PCI Network Engineering
support@presys.com |
Posted by: support@pciwest.net
Date: Wed Dec 15 10:38:42 1999
| **** MAINTENANCE NOTICE ****
PCI Network Engineering will be performing upgrades and
configuration changes to our Albany area POP on the
following date and time:
Date Start Stop
-----------------------------------------
12/16/99 12:00 PM 1:00 PM
There will be intermittent service outages during this
time and customers may use our Reedsport or Coos Bay
area POP's for access if it is required. The phone
numbers for these POP's and listed below:
Coos Bay: 541-888-9832
Reedsport: 541-271-5832
Please note a long distance charge may be incurred by using
these numbers.
PCI Network Engineering
support@presys.com |
Posted by: support@pciwest.net
Date: Thu Dec 9 14:50:37 1999
| **** MAINTENANCE NOTICE ****
PCI Network Engineering will be performing upgrades and
configuration changes to our Florence POP on the following
date and time:
Date Start Stop
-----------------------------------------
12/13/99 1:00 PM 3:00 PM
There will be intermittent service outages during this
time and customers may use our Reedsport or Coos Bay
area POP's for access if it is required. The phone
numbers for these POP's and listed below:
Coos Bay: 541-888-9832
Reedsport: 541-271-5832
Please note a long distance charge may be incurred by using
these numbers.
PCI Network Engineering
support@presys.com
|
Posted by: support@pciwest.net
Date: Thu Dec 9 14:50:37 1999
| **** MAINTENANCE NOTICE ****
PCI Network Engineering will be performing upgrades and
configuration changes to our Reedsport POP on the following
date and time:
Date Start Stop
-----------------------------------------
12/13/99 11:00 AM 12:30 PM
There will be intermittent service outages during this
time and customers may use our Florence or Coos Bay
area POP's for access if it is required. The phone
numbers for these POP's and listed below:
Coos Bay: 541-888-9832
Florence: 541-997-7650
541-997-3316
Please note a long distance charge may be incurred by using
these numbers.
PCI Network Engineering
support@presys.com
|
Posted by: support@pciwest.net
Date: Sat Nov 20 03:31:19 1999
| Mail System Outage Nov.20, 1999
About midnight Friday Nov.19, 1999 we experianced a drive
crash on one of our mail servers. To recover from this we
had to replace the drive and restore from backup. As a
result, some users may receive multiple copies of their
email. Mail services were interruped for some users between
Nov. 19 midnight and Nov. 20 at 3:30AM. |
Posted by: support@pciwest.net
Date: Thu Nov 18 17:43:59 1999
| GOOD NEWS...
PCI has ordered 96 more high-speed 56k, v.90 and ISDN
access lines, and ad additional 20 analog 33.6k lines.
DSL is also available in some select areas.
For more information on special circuits, Please call
and speak to your support team.
(541) 759-4423 |
Posted by: support@pciwest.net
Date: Thu Nov 11 09:13:04 1999
| Preferred Systems has changed the look of the home page.
We are still the same people, and the same company you have
been working with. The changes you are seeing on our
pages, just reflect the next step in our growth.
Preferred Systems will continue to provide your support
and service as our network continues to grow. |
Posted by: support@pciwest.net
Date: Wed Nov 10 11:35:21 1999
| Florence services will be interupted for approximately
30 Minutes today. Some time near 12:30 this afternoon,
we will be updting some modules in the 56K access service.
We expect to have all hardware revisions in place and
working inside of a 30 minute window. |
Posted by: support@pciwest.net
Date: Thu Oct 28 22:06:16 1999
| Circuit changes for Eugene have begun. We have seen some
improvement in traffic flow from Albany and Florence
allready. Additional changes are continuing, and some
disruptions of service can be expected in all areas where
U.S. West is the local telephone carrier. |
Posted by: support@pciwest.net
Date: Wed Oct 20 09:39:42 1999
| It has been a busy couple of weeks. Over te past month
we have been working with engineering teams from many
different groups to finalize the installation of the new
circuits in Eugene, and now we are in the final testing phase.
I am doing this update over the new circuits, and am very
sure that new services will be routed over this new circuit
before the end of the week. I am looking forward to the end
of this project. Thank you all for your patience, and I am
sure you will be pleased with the result. |
Posted by: support@pciwest.net
Date: Fri Oct 1 11:30:47 1999
| Over the past few days, we have seen some Internet
disruptions. Most of this has been caused by construction
services having cut fiber-optic service cables. Most
recently yesterday a cut near Columbus Ohio, and today a
new cut has just happened near Salt Lake City, Utah.
These disruptions can cause some parts of the Internet to
seem dreadfully slow, but actually have nothing to do with
your local Internet carrier. |
